CONTACT CENTER SERVICES:

We have a state-of-the-art contact center at Doha. We utilize and deploy the most sophisticated call processing and telecom systems in the world. Our call routing feature allows the system to instantaneously scan available agents and route calls to the most appropriately skilled agents.

We offer Inbound and Outbound contact center services to various verticals like Banking, Insurance and Tourism.

A. Inbound Contact Center Services

B. Outbound Contact Center Services

We have a robust infrastructure to manage campaigns for our clients. We manage a broad range of outbound services for clients across various industry segments. We have the expertise to set up and manage large outbound contact center operations. Our agents are proficient in handling the entire gamut of calls, from simple welcome calls to calls pertaining to surveys, lead generation, collections, etc.

Direct Marketing/Sales Services
 

CADD CENTRE, QATAR

• CADD Centre is the largest CAD, CAE, Graphics and Project Management training Institution in Asia Pacific. CADD Centre Training Services is the training arm of an 18 year old CADD Centre Group, the leaders in the CAD solutions and services.

• With a network of over 200 training centers spread in 7 countries, is the largest dedicated CAD, CAE, Graphics and PPM training Institution in Asia. Till date, Cadd Centre have trained over 350,000 professionals from engineering, graphic and management backgrounds. Over the years

•  CADD Centre has become preferred training partner for more than 3500 corporate houses. CADD Centre trained students are now employed in key positions in large and small companies in more than 40 countries

•  CADD Centre courses are industry specific and have immediate relevance and use in the industrial world. Courses are designed to provide a good volume of knowledge and a high degree of skill. Our courseware is valued and rated highly by customers worldwide for its form, content and overall quality

SBU ON DALE CARNEGIE

A New York based training program, having ISO 9001:2001 certification represented in all 50 of the United States and over 75 countries. More than 2500 instructors presents Dale Carnegie training programs in more than 25 languages.
 

Courses

• Leadership Training for Managers
•  Sales Advantages.
•  Effective Communications and Human Relation
   

Seminars

•  Public Speaking Mastery
• How to win Friends and Influence people in business
•  How to communicate with Diplomacy and Tact
•  Achieving Success with exceptional Interpersonal Skills
•  How to turn Customers into Loyal Fans
•  Managing Without Authority
•  Creating An Executive Image
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IDEAS MANAGEMENT

IDEAS - A leading consultancy firm based out of Oman and United Arab Emirates providing a world class quality management services by proactively understanding and responding corporate needs through innovative solution which leads to continues business development.

Their interventions include;

• Dr.Edward de Bono’s Creativity tools
• Motororola’s Six Sigma Training
•  ORION’s Balanced Score Cards
• The Theory of Inventive Problem Solving(TRIZ)
•  General Management Development
•  Reality Oriented Personal Experience
• Lego Serious Play
  
   

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